The Ear, Nose and Throat Department based at the Freeman Hospital has apermanent vacancy for a reliable, hardworking and motivated people to join our team as Outpatient Clerk Receptionist, providing a welcoming front of house service to patients, as well as providing comprehensive back of house duties such as efficient administration of outpatient waiting lists. • Interview date: 3rd May 2024 • 37 hour 30 minutes /week • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. The Ear, Nose and Throat Department is based at the Freeman Hospital and is one of the largest and most advanced centres in the North of England, providing a comprehensive range of emergency and non-emergency services for both children and adults. You will work with the current outpatient staff carrying out duties which will include scheduling appointments, working on reception, coordinating patients information for clinics and dealing with patient telephone queries amongst other general office duties. Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16.000 staff and an annual income of £1 billion. We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally. We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. Our staff oversee around 2 million patients ‘contacts’ each year, delivering high standards of healthcare. Please see attached information on what Staff Benefits we have to offer at our Trust. We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups. • Performs reception duties in designated area. • Deal with telephone enquires promptly. • Supports an efficient administration and clerical service, as a member of a multidisciplinary team . As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay. This advert closes on Tuesday 23 Apr 2024 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident